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Frequently Asked Questions

Audio ScanJig Set Up Instructions
Set-up instructions

Please click here

Download MS Word Formatted Set-Up Instructions
MS Word Format Link
Video - Easter Seals Overview
The assistive technology team at Easter Seals Crossroads has created a great instructional video.

See the Video 

Video - How to scan printed photos
See the Video
Video - Using the iPad Pro 12.9 Inch Model
See the Video
Video - Scan books with your mobile phone
KNFB Reader demonstration using an iPhone and the ScanJIg scanning stand.

See the video

Video - Scan documents with the Nexus 7 Tablet
See the Video
User discusses KNFB Reader for Android app and ScanJig

Hear the Podcast

Braille Formatted Instructions
National Braille Press has created a braille formatted file (dot brf) version of the instructions.

Please click here to request the file be sent via email

Q: Which iPad works with the ScanJig?

A: The ScanJig supports the iPad Mini, iPad Air, and the iPad Pro up to the 12.9 inch model.

Q: Is it easy to set up?

A: Adjust the stand to hold your device. These settings are preserved.  For each subsequent use, open the ScanJig place your phone and start scanning in seconds.


Q: What document scanner or cloud apps work with ScanJig?

A:  Any app that captures document images can be more productive and accurate using the ScanJig accessory.


Popular OCR apps include:


iOS Scanner Apps

  • Seeing AI

  • Voice Dream Scanner

  • Prizmo Go

  • Envision AI

  • KNFB Reader

  • Scanner Pro

  • Camscanner

  • Evernote

  • Dropbox

  • Office Lens

  • Fine Scanner

  • Text Grabber

  • Adobe Acrobat Pro DC

  • Adobe Scan

Android Scanner Apps

  • Adobe Scan

  • KNFB Reader

  • Evernote

  • Genius Scan

  • HandyScan

  • TurboScan

  • Office Lens

  • Adobe Acrobat Pro DC

Q:  Do document borders need to be adjusted after I scan?

A:  Some apps allow document border detection to be turned off and batch scan mode to be enabled. Also, most devices can be positioned on the ScanJig with the document fully in the view finder. Under these conditions you can scan documents with no need to adjust borders.


Q:  What are the dimensions and weight of the ScanJig Pro?

A:  Closed and ready to travel the Scanjig measures 13.5 inches by 8.75 inches by 1.5 inches.  The product weighs 1 pound, 13 ounces.


Q:  Do you accept Purchase Orders?

A:  Federal, State and Local government agencies can send a PO. Select the BUY NOW button for order details.


Q: Are Motorola Devices Supported?

A: No, we have found the focal distance on Moto devices are longer than many other mobile phones. 


Q: What does OCR stand for?

A: Optical Character Recognition (OCR) - scanned images that contain text are not text-searchable. By using OCR, they can be converted into text-searchable documents.


Q: How fast can I scan documents with my smart device?

A: Use your scanner app's batch mode - testing shows that you can typically scan up to 10 pages per minute with consistent quality and page size.

Q: Can I scan business cards?

A: There are many apps that are designed to capture business card information.  Scanning hundreds of cards can be quick using the ScanJig.  Some apps with this feature include Microsoft Pixel, CamCard and Evernote Scanner.


Q: Can I scan books?

A: Yes, your phone can be used to scan books with the addition of the Book Scan Support Bracket Accessory. Recommended apps - Camscanner for Android, KNFB Reader.

Note: tablets may not be suitable for book scan mode.


Q: Can I scan photos?

A: Photo apps - can be used to capture that shoebox full of pictures you have in the closet. Instagram and Google PhotoScan are good options among others.


Q: Can ScanJig provide a stable platform to be used with magnifier apps and devices?

A:  Yes, magnifier apps and devices such as ZoomReader or the Mercury 7 tablet can be used to recognize text then magnify, scroll and change colors.


Another example, the EyeHope magnifier app can be used to scan a document and then the app's magnification features are used  to read the content. 


Also, the Mercury 7 Magnifier with Optical Character Recognition (OCR) –  is a touch based live magnification device that can perform accurate full page OCR.


Q: Can I use JAWS screen reader to OCR scanned images?

A:  The convenient OCR capability included in JAWS can be used to recognize text in image only PDF files. Many iOS apps offer scan to PDF capability and save to DropBox.

Q: What devices can I use?

A:  The ScanJig stand supports smart tablets or phones in the portrait orientation. Please see our supported devices page for the current list of suggested devices.  


Q: Do I need any additional or special lighting?

A: ScanJig's unique angled design takes maximum advantage of ambient room lighting. If needed, the mobile device's flash is unobstructed and can be turned on.


The visually impaired can also use a light sensing app (e.g., Light Detector) to determine the direction of the light source.


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